NimbeLink Support Offerings
Industry Leading Support from Experts
NimbeLink is here to help! We provide support for integrating the Skywire, deploying your Asset Tracking solution, and managing your data plans.
Get Support
IoT Support Services Include:
- Application notes for different use cases, including real-world examples
- Design guides
- Schematic reviews
- Layout reviews
- Hands-on design integration support
- Antenna evaluation
FAQ's About Skywire
Where can I find more information about my Skywire modem?
Each modem has a dedicated page, complete with application notes, examples, datasheets, and more. Go to Skywire Cellular Modem in the top navigation and choose your modem.
Skywire FAQ
I just purchased a Skywire modem and development kit. Where do I begin?
Each of our Skywire modems has a User Manual to help you get started. This covers setting up your workstation for communications, setting up the development kit, and making sure your Skywire registers on the network. Visit your Skywire’s webpage for more information.
Skywire FAQ
I've designed Skywire into my custom board, but want to verify the design before ordering prototypes. Can you review my design?
Yes we can! We offer complementary design reviews, for both of your schematics and layout. Contact us for the design review process.
Skywire FAQ
Asset Tracking Support
NimbeLink is here to assist with questions about your Asset Trackers, from questions about functionality to issues and concerns. We’re ready to help.
Get SupportFAQ's about Asset Tracking Solution
How do I get started?
I purchased a Deployment Kit, now what?
You will receive an email with links to log-in to your dashboard, a quick start guide, user manual and a Fedex tracking number. It delivers to your door in 2-3 days, active and trackable on your dashboard.
Read Full Asset Tracking FAQ
Can the product be private labeled?
Cellular Data Plan Support
We offer a variety of plans to support your needs. Let us know if you If you require assistance.
Get SupportFAQ's about Data Plans
How do I get started?
Visit go.nimbelink.com to create your account and select your plans.
Can I view how much data is being used on my device?
Yes you can! You can view how much data has been used on your device in your go.nimbelink.com account. Simply click on your device’s ICCID to see data usage.
Who can I contact about account questions.
Send an email to product.support@nimbelink.com for questions about your account.
Still Need Help?
If you have any additional support needs, please contact us directly. Thank You.